Auxiliary and Business Services

Our Mission

We make Penn State home to our University and extended communities through exemplary people, service, quality and financial stewardship.

Our Vision

Auxiliary and Business Services will be a progressive, creative, innovative, and caring organization which provides the highest quality services, leadership, and expertise valued by our customers, our staff, and the community we serve.

Our Goals

• Ensure the long term fiscal integrity of the University through professional management and stewardship of University resources and consistently provide high quality, value, innovation, and excellence.
• Develop and manage hospitality, student residence, conference, educational, and event facilities which exceed customer expectations in support of the University's strategic direction.
• Effectively manage and develop human resources within Auxiliary and Business Services while providing optimum personal satisfaction and professional growth in a diverse, enriching, challenging, and stimulating environment.
• Effectively communicate internally and externally and encourage a free exchange of ideas.
• Develop, share, and utilize technology systems to maximize market share, increase workplace efficiency, open up services to new markets, and identify current opportunities for growth.
• Develop, market, and integrate programs and services which support Penn State's mission of teaching, research, and service.